The Original Blue Major Appliance Job Rate Guide (also known as MASPG The Major Appliance Service National Price Guide) is a pricing guide to help appliance service companies determine a legitimate price for a repair. These “Job Rates” often called “Flat Rates” take many factors in to consideration to determine the cost of the job. The primary elements are: parts, time & labor, equipment, predictable and unpredictable circumstances surrounding specific jobs. The Blue Book has taken this concept and made it easy for thousands of service companies like ours, to make a fair and reasonable profit while instilling trust and integrity by having this printed book right in front of our customers (and yes, we do show the Blue Book job price listed in the book to our customers). This way our customer sees consistent job rate pricing in a professional book. This eliminates guessing, inconsistency, and/or making up prices.
Using the Blue Book helps our customers in a number of ways:
First, the blue book averages the amount of time a service call should take to complete. Because our technicians are experienced, efficient and can make a repair quickly, our customers are not penalized like they would be when charging by the hour. On the other side of the coin, if completing the job takes longer than it should, the customer isn’t paying for it.